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Frequently Asked Questions on Isagenix Products

General Questions

Are all of Isagenix products organic?

As part of our promise to provide no-compromise products, we use the highest-quality raw materials. Isagenix does prefer to use organic ingredients whenever available—and we do so in many of our products. Not all ingredients, however, are organic due to un-availability. As always, we thoroughly inspect our products to ensure safety, purity, and potency.

What is IsaLyte™ and why is it included in many of your products?

Over the many years of industrialization and continual use of our farmlands, our food supply has become progressively depleted of vitamins and minerals, as well as trace minerals that are important for good health and needed for many functions of the body. IsaLyte™ is a special proprietary blend of more than 70 organic ionic trace minerals extracted from an ancient plant deposit by use of purified water and no heat. The end result is a clear gold liquid that provides you with one of the most superior nutritional supplements in the world.

Are Isagenix products FDA approved?

The FDA does not pre-approve nutritional or dietary supplements because they are regulated as foods (not drugs) under the Dietary Supplement Health and Education Act (DSHEA) of 1994. The FDA does monitor manufacturing practices and labeling for compliance. Isagenix does use products with an FDA GRAS (generally recognized as safe) certification if available.

Are Isagenix products patented?

Isagenix products are classified as foods and dietary supplements, not drugs—so they cannot be patented. We do, however, use proprietary blends to protect our formulas from becoming competitor "knock-offs." We may use a patented ingredient in our formulas, as in the case of Ester C® in C-Lyte.

IsaDermix products include patented Matrixyl™ 2000 in the Eye & Lip Firming Treatment and patented Argireline® in the P.M. Replenishing Cream.

Why does Isagenix keep information about formulas proprietary?

To protect our formulas from becoming competitor "knock-offs," we generally keep specific amounts and sources of ingredients used in our products as proprietary information. Isagenix prides itself on providing the best product formulations available anywhere at any cost and will always strive to protect our competitive advantage.

I am a lacto-vegetarian. Which Isagenix products are lacto-vegetarian friendly?

Almost all Isagenix products are lacto-vegetarian friendly.

Cleanse Questions

Why do I feel so good after my Cleanse Days?

It's wonderful, isn't it? When you eliminate harmful impurities and excess pounds from your body, you naturally feel fantastic. You're on your way to being healthy, clean, and lean. Our 9 Day and 30 Day Programs, which we also refer to as our Cleansing and Fat Burning Systems, are a safe and amazing way to assist the cleansing of impurities that build up in your system over the years. This, in turn, can help you lose excess pounds and inches. A healthy body is a clean and lean body. That's why cleansing makes you feel fantastic.

Where does all this incredible energy come from?

Not only are you slimmer after your 9 Day or 30 Day Program, but cleansing can help restore your natural absorption of nutrients. This allows your body to be flooded with balanced nutrients—macro-nutrients, vitamins, and minerals—giving you tremendous energy. We use no harmful stimulants, no caffeine, no ma-huang, and no ephedrine.

Why do I get a headache during Cleanse Days?

Some people may experience headaches during their Cleanse Days. Mild headaches can be a common caffeine withdrawal symptom. To alleviate withdrawal symptoms, be sure to stay well hydrated (see recommended water consumption in next FAQ below). Before your first program, we recommend you do two Pre-Cleanse Days. Although reducing your caffeine, alcohol, cigarette smoking, and sugar consumption are wise lifestyle choices, it is especially useful to do so during your Pre-Cleanse Days.

Why do you recommend 8-10 glasses of purified water daily?

Hydration is always important for health benefits and especially while you Cleanse. Proper hydration supports the elimination of harmful impurities and helps your body to function more efficiently. As a general guideline, drink at least 8-10 eight-oz. glasses of purified water daily. For a truer approach, drink at least half your body weight in ounces daily. On Cleanse Days and when exercising, increase this amount.

I get hungry during my Cleanse Days. What can I do?

Be sure to take your Isagenix Snacks to curb cravings. If you must eat a little, try small apple slices, a small salad, a hard boiled egg, a couple of unsalted raw almonds, IsaFuel, or IsaFruits. We also suggest you get more sleep. Going to bed earlier in the evening helps you resist the urge to snack.

Besides junk food, what other foods should I avoid?

For best results, eat responsibly and avoid heavily processed foods, processed meats, hydrogenated oils, alcohol, artificial colors and flavors, additives, white flour products (breads, crackers, pretzels, bagels, etc.), high-glycemic foods, NutraSweet (aspartame), coffee, and caffeinated soda.

What are all the benefits I can receive by using Isagenix Programs?

The 9 Day and 30 Day Programs, our Cleansing and Fat Burning Systems, help your body to cleanse and burn fat naturally. The Maintenance for Life Program, our Nutrition System, helps you maintain your target weight and a healthy lifestyle through sound nutrition and sensible meals.

The Programs are designed to support your body's ability to:

Safely lose unwanted pounds and inches.

Cleanse harmful impurities from your system.

Burn fat and build muscle.

Naturally reduce unhealthy cravings and appetite.

Absorb balanced nutrients.

How long should I continue the 9 Day and 30 Day Programs (Cleansing and Fat Burning Systems) before switching to the Maintenance for Life Program (Nutrition System)?

As a general guideline you should continue to follow our 9 Day or 30 Day Program until you reach your ideal weight. To find out what your weight status should be, we recommend computing your Body Mass Index (BMI) and consulting a health-care professional. Your BMI (Weight x 703 ¸ Height in inches ¸ Height in inches) can assist you in finding where your weight status should be (see table below). Remember, you probably didn't put your weight on overnight, so even if it takes a bit longer to reach your desired weight, you'll benefit every day you incorporate Isagenix products.


Weight Status

Below 18.5


18.5 - 24.9


25 - 29.9


30 and Above


Please note: Do not Cleanse for more than two consecutive days. Do not Cleanse for two consecutive days per week for more than three weeks (no more than two "back-to-back 9 Day Programs"). Continue with a 30 Day Program until you reach your target weight. If you are currently taking medications or are under direct medical supervision, choose to start with the 30 Day or Maintenance for Life Program, and consult your physician.

How can Isagenix Programs help me reach a healthy weight?

Your Isagenix Program applies principles of a healthy and lean lifestyle—mainly a moderate-calorie diet high in nutrients and an increase in physical activity—with the addition of a proprietary internal body cleansing and nutrition system.

The beauty of the IsaLean Shakes in your program is that they provide a full-spectrum of necessary nutrients in a calorie-efficient way. Use them as replacement for one or more meals each day to safely reduce your caloric intake without depriving yourself of needed nutrients. As your body receives needed nutrients each day, you reduce typical cravings often associated with dieting.

How can cleansing help my body reach a healthy weight?

Cleansing by limiting the diet to the Cleanse for Life drink for one or two days per month, combined with the other key daily components of your Isagenix Program, supports provides customers with benefits such as steady loss of weight, increased energy, elimination of impurities, better absorption of vitamins and minerals, and better overall health. In clinical trials using our 9 Day Program, the average weight loss was seven pounds in nine days.

How can Isagenix Programs help me reach optimum health?

Studies show that over time, a balanced diet that is low in calories and high in vitamins, minerals, and other phytonutrients—a low macro-nutrient/high micronutrient diet—is the key to living a long, healthy life. Your Isagenix Program helps you to safely reduce caloric intake—through a proprietary internal body cleansing and nutrition system—without depleting your body's needs for essential nutrients.

Also, use IsaPort—an excellent computer program and support tool to track your caloric intake, separate foods into fats, proteins, and carbohydrates and also help you to track your progress.

How long should I continue using the Maintenance for Life Program?

After feeling the benefits of Cleansing, why would you ever stop? Our perfect Maintenance for Life Program includes two Cleanse Days a month. Combined with sensible eating and exercise, the Maintenance for Life Program—along with other Isagenix nutritional products—is your key to maintaining a healthy weight and achieving optimum health and wellness for life. The Maintenance for Life Program can cost as little as $4.00 a day and save you money on food. In the long run, you may also save on possible medical bills.


Medical Questions

Should I use Isagenix products if I have a medical condition/high blood pressure/high cholesterol/am pregnant?

If you are under the age of 18, pregnant, lactating, are allergic, have a heart condition, or have any medical condition, please consult a physician before use of this or any other nutritional product or supplement. Diabetics: Use only under direct medical supervision.

What products are generally safe for people under the age of 18?

The following products are generally safe for children and teenagers (between the ages 4 and 18):


IsaKids Super Shake


Want More Energy?

IsaLean Shakes

IsaLean Soups

IsaLean Bars


Omega 3.6.9 Gelcaps


Isagenix Snacks

Isamune (also can be used by infants and toddlers as well)

Cleanse for Life (12 and older)

IsaPro (12 and older)

Should I use Isagenix products if I have an allergic reaction?

Discontinue use of Isagenix products if any allergic reaction occurs.

Should I use Isagenix products if I am on prescription medication?

If you have any medical condition or are taking any prescription medication, please consult a physician before use.

Should I use Isagenix products if I am menopausal symptoms?

If you currently have menopausal symptoms or are on any hormone replacement therapy, please consult a physician before use.

Are medical doctors recommending Isagenix?

There are many doctors who recommend Isagenix as a healthy way to cleanse, lose weight, and provide your body with needed nutrients. To ensure safety, every Isagenix product is also carefully reviewed by our Isagenix Medical Advisory Board and tested before release to customers.

Do you have an easy-reference allergen table for your products?

Yes. To view our allergen table, please click here.

The Mars Venus products table of common allergens is here.


Cleanse for Life Product

How can Cleanse for Life help my body to burn fat more efficiently?

Our bodies' natural systems and metabolic pathways are a miracle as
long as we provide the nutrients needed for them to perform correctly.
The cleansing nutrients in Cleanse for Life support your body's natural
systems to help improve metabolism—your liver, colon, kidneys,
lymphatic system, and adrenal system. But here's the best part:
Cleansing effectively provides you an extra benefit—burning fat
efficiently and losing unwanted fat quickly in a safe, natural way.

Why do you recommend mixing Cleanse for Life with cold water?

Your Cleanse for Life drink is best with cold purified water. Not only
does it enhance the taste, but cold water causes your body to burn at
least a few more calories. Note: You may prefer drinking Cleanse for
Life straight, followed by 8 oz. of purified water.

Can I take Cleanse for Life every day?

Many customers enjoy a serving of Cleanse for Life mixed with cold purified water on a daily basis. The refreshing beverage, similar to iced herbal tea, is a natural and healthy alternative to high-sugar drinks.

What can I add to Cleanse for Life to improve the taste?

On Cleanse Days for added taste and energy, sprinkle a sparing amount of our electrolyte drink, Want More Energy?, in your Cleanse for Life drink. Note: You may prefer drinking Cleanse for Life straight, followed by 8 oz. of purified water.

Does Cleanse for Life help my body to become more alkaline?

Cleanse for Life includes alkaline ingredients like aloe vera and herbal teas. Some research suggests that consuming a healthy amount of alkaline foods daily may be beneficial to your health.

At what temperature should I store Cleanse for Life?

Cleanse for Life should be stored in a cool place away from direct sunlight. Refrigerate after opening. It can also be frozen without harming nutrients.

Why are B vitamins in Cleanse for Life?

A healthy amount of B vitamins is needed to support your metabolism to break down fats and carbohydrates. Daily B vitamins can also support your immune system and help maintain muscle tone and healthy skin.

Why is fructose used in Cleanse for Life and other Isagenix products?

Because of its low-glycemic index of only 32, a moderate amount of fructose (fruit sugar) provides an easy flow of carbohydrates to the brain and other body organs without adversely affecting insulin levels. We do not use high-fructose corn syrup (a high-glycemic index food) in any of our products.

Where does your fructose come from?

Our fructose is produced from sugar beet.


IsaLean Products

Can I add fruit to my IsaLean Shake?

The IsaLean Shake tastes great with fruit, especially berries. Fruit also gives you natural fiber and potassium. Just watch the extra calories. For another flavor, try adding IsaFruits.

After blending an IsaLean Shake, can I store it in the refrigerator?

No. We recommend you drink your prepared IsaLean Shake within 10 minutes to take advantage of the digestive enzymes before they break down the whey protein.

Can I add fiber to the IsaLean Shakes/Soups during my Isagenix Program?

Our IsaLean Shake mixes well with many natural fiber supplements such as oat bran, ground flaxseed, apple pectin, and/or psyllium hulls. We recommend you always include a healthy amount of soluble and insoluble natural fiber as part of your Shake Days. A diet high in natural fiber not only helps curb cravings and promotes regularity, but plays an important role for long-term health and wellness (see FAQ on our high-fiberSlimCakes). High-fiber foods—whether taken in your IsaLean Shake or as part of your 400-600 calorie meals—are an integral part of your Isagenix Program.

What else can I add to my IsaLean Shake/Soup?

Try adding IsaFuel for extra protein and essential fatty acids. IsaLean Soups may also be seasoned with your favorite spices.

What is the proper way to make my IsaLean Soup?

Add IsaLean Soup to water no hotter than 110 degrees Fahrenheit (any hotter can destroy some of the nutritional value) and stir with a whisk or fork. Do not heat the water with the IsaLean Soup already mixed. Do not mix hot in an IsaBlender or any other closed container due to vapor build-up.

What's an IsaBlender for and how do I get one?

An IsaBlender is a handy, travel-easy way to whip up great-tasting IsaLean Shakes and to help you follow your program all the way through. The small 250-watt, multiple-blade blender makes fantastic smoothies and also processes, purees, and chops. Each IsaBlender comes with 4 blending vessels and is a great value. To purchase, please contact your Independent Isagenix Associate.

What kind of whey protein is used for IsaLean and IsaPro products?

Isagenix uses a special supplier that uses a low-temperature, ultra-filtration process to yield an extremely clean, low-lactose, undenatured, organic whey protein concentrate from Australia or New Zealand. Undenatured whey protein preserves whey's natural amino acid profile and is considered best to help enhance your body's immune system.

Why is nonfat dry milk used in the IsaLean Shake?

We use a small percentage of extremely clean, low-heat nonfat dry milk (processed at no more than 160° F for two minutes) with undenatured whey protein content. The ingredient is ideal for giving our shake a rich and creamy taste.

I am lactose intolerant and/or have milk allergies. Can I still use the IsaLean Shake?

Because the IsaLean Shake is low in lactose, most people who are lactose intolerant don't have any problems using it. As always, consult your physician before using this or any other nutritional products. Discontinue use if you have any allergic reaction.

Does IsaLean Shake or any other Isagenix products contain caffeine?

We do not add any caffeine to any Isagenix products. In addition, we strongly encourage you to avoid caffeine and caffeinated products in general, especially during your Isagenix Program. Any naturally occurring caffeine in our products is in minimal amounts. The Rich Chocolate IsaLean Shake may have naturally occurring caffeine in a small amount due to the natural cocoa used. Cocoa is also a good source of natural antioxidants. If you feel you should avoid cocoa, however, then try our French Vanilla IsaLean Shake.


Other Questions

What is an ORAC test?

An Oxygen Radical Absorption Capacity (ORAC) test measures the degree and length of time it takes for a substance to inhibit oxidizing agents. But while an ORAC score may be useful in determining specific antioxidant strength, it fails to give a true representation of how substances are actually used in the body. Many new products on the market rely solely on an ORAC score to sell their product. Isagenix Antioxidants and IsaFruits—while they may have a high ORAC score—are designed to provide you with a broad-spectrum approach to receiving antioxidants for optimum health and wellness.

I have a strange reaction to a specific product?

Once in a while, we get a question about a strange reaction someone has had after using a specific Isagenix product—such as an itchy throat, inability to sleep, and so on. Our bodies have natural differences. If you have an allergic reaction after using a particular Isagenix product, please discontinue using that product.

My regular Isagenix product is a different color and/or has a different taste. Why?

Colors and tastes may vary since natural ingredients are used. Also, please note that to ensure the best products for our customers, Isagenix may enhance formulations from time to time.

Your label shows your product contains mono- and di-glycerides. Where do these come from?

The mono- and di-glycerides in the IsaLean Shakes, IsaKids Super Shake, and SlimCakes derive from vegetable oil.

Is Isagenix moving to have more products certified as Kosher?

Yes. It will take some time, but we are on the road to certify more products as Kosher.


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